BRAVEX Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.bravex.co.uk or interact with us
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, company name, email address, phone number, and shipping address when you place an order or contact us.
- Account Information: login details if you create an account on our Site.
- Payment Information: we process payments through secure third-party payment processors and do not store your payment details.
- Technical Data: including IP address, browser type, device information, operating system, and usage data about how you interact with our Site (collected via cookies and analytics tools).
- Communications: records of your correspondence with us (e.g., emails, contact forms).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Provide customer service and respond to inquiries.
- Send updates, order confirmations, and marketing communications (if you opt in).
- Improve our website, products, and services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us operate our website, fulfill orders, process payments, or deliver marketing communications (e.g., couriers, payment processors, marketing platforms).
- Regulators, law enforcement, or authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality.
- Understand website usage and improve our Site.
- Deliver relevant advertising if applicable.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.